Terms and Conditions

Effective Date: 18/03/2025

Welcome to mrwilson.co.uk. These Terms and Conditions (“Terms”) govern your use of our website, www.mrwilson.co.uk (“Site”), and the services we offer through it. By accessing or using our Site, you agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please do not use the Site.

General Information

MrWilson.co.uk is an eCommerce platform where we sell products directly to consumers as well as offer third-party products for sale. We reserve the right to update, modify, or remove any part of these Terms at any time, so please check this page periodically.

Account Registration

To access certain features on the Site, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update your account information if it changes. You are responsible for maintaining the confidentiality of your account credentials, including your username and password.

Products and Availability

We offer a variety of products for sale, including those sold directly by MrWilson.co.uk and those sold by third-party vendors (“Third-Party Products”).

  • Direct Products: Products sold directly by MrWilson.co.uk are subject to availability and pricing at the time of order.
  • Third-Party Products: When purchasing Third-Party Products, you are entering into a transaction with the respective third-party vendor. MrWilson.co.uk is not responsible for the quality, fulfillment, or warranty of third-party products. The third-party vendor’s terms and conditions will apply to these products.

We reserve the right to modify product offerings, prices, and availability without prior notice.

Pricing and Payment

All prices listed on the Site are in GBP (£) and are inclusive of VAT unless otherwise stated. Prices are subject to change at any time without notice.

We accept various forms of payment, including Stripe, PayPal, Bank Transfer, Klarna, Credit Card, Debit Card & ClearPay. By placing an order, you authorize us to charge your selected payment method for the full amount of your order, including taxes and shipping fees, if applicable.

Orders and Shipping

Once you place an order, you will receive an order confirmation email. We will aim to process your order promptly, but delivery times may vary depending on product availability, location, and shipping method.

  • Shipping: Shipping fees will be calculated at checkout. Delivery times may vary depending on your location and the third-party vendor for Third-Party Products.
  • Order Cancellations: Orders may be canceled before shipment. However, once the order is processed or dispatched, it cannot be canceled, and you will need to follow our returns process.

Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with your order, you may return eligible products within 14 days on digital products & 30 days on physical goods from the date of receipt.

  • Direct Products: Returns for direct purchases will be handled in accordance with our return policy, which is available on the Site.
  • Third-Party Products: Returns for Third-Party Products are subject to the return policies of the respective third-party vendors. Please contact the vendor directly or refer to their return policy for instructions.

To initiate a return, please contact our customer service team at [insert contact email or phone number].

Intellectual Property

The content, design, and layout of the Site, including but not limited to logos, images, text, and graphics, are the property of MrWilson.co.uk or its licensors. You may not use any of our intellectual property without prior written consent.

User Conduct

You agree to use the Site in compliance with all applicable laws and regulations. You may not use the Site for any unlawful or fraudulent purposes, including but not limited to:

  • Posting false or misleading information.
  • Engaging in any activity that may harm the Site, its users, or its content.
  • Attempting to gain unauthorized access to the Site or its servers.

We reserve the right to suspend or terminate your access to the Site if we believe you have violated these Terms.

Third-Party Websites and Services

Our Site may contain links to third-party websites or services that are not operated or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites. You access third-party websites at your own risk.

Limitation of Liability

To the fullest extent permitted by law, MrWilson.co.uk shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits or revenue, arising out of or in connection with your use of the Site, products purchased, or services provided.

Our total liability in connection with any purchase shall be limited to the amount paid for the product(s) in question.

Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Indemnification

You agree to indemnify, defend, and hold harmless MrWilson.co.uk, its affiliates, directors, officers, employees, and agents from any claim, loss, liability, or damage (including reasonable legal fees) arising out of or in connection with your use of the Site, your breach of these Terms, or your violation of any applicable law.

Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, acts of terrorism, or government restrictions.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remainder of the Terms will remain in full force and effect.

Contact Us

If you have any questions about these Terms and Conditions or need assistance, please contact us:

Privacy Policy

Please refer to our Privacy Policy for more details on how we collect, use, and protect your personal data.

This should provide a solid framework for the Terms and Conditions of mrwilson.co.uk, ensuring both your company and customers have a clear understanding of the rules and expectations surrounding the use of the website.